Privacy Policy

Last Updated: April 17, 2026

Patchface Labs LLC ("Patchface," "we," "us," or "our") operates the website patchface.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

When you make a purchase or create an account, we may collect:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely through our payment processors)

Information Automatically Collected

When you visit our Site, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Communicate with you about your orders or inquiries
  • Send promotional emails and marketing communications (with your consent)
  • Improve our website and customer experience
  • Analyze website traffic and usage patterns
  • Prevent fraud and protect our Site
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

Service Providers: We share information with third-party companies that help us operate our business, including:

  • Payment processors (Shopify Payments, PayPal)
  • Shipping carriers (USPS, UPS, FedEx)
  • Email marketing platforms (Klaviyo)
  • Analytics providers (Google Analytics)

Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Deliver targeted advertising
  • Improve your browsing experience

You can control cookies through your browser settings. Note that disabling cookies may affect Site functionality.

Your Rights and Choices

Email Communications: You can opt out of marketing emails by clicking "unsubscribe" in any email or contacting us directly.

Access and Correction: You may request access to or correction of your personal information by contacting us.

California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal information we collect
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we do not sell personal information)
  • Non-discrimination for exercising your rights

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Patchface Labs LLC Email: hello@patchface.com Address: 1144 S Kalamath St, Denver, CO 80223